These Terms of Use govern access to and use of the Roas Transfer website ("we", "us" or "the company"), as well as the general conditions for contracting our executive transport, chartering and chauffeured vehicle rental services.
By browsing this website, requesting quotes or contracting our services, you declare that you have read, understood and fully accepted the conditions described in this document.
1. Purpose
Through this website, Roas Transfer provides information about its executive transport services, chartering of buses, vans and minibuses, chauffeured transport, armored vehicles and related services, as well as channels for requesting quotes and contracting.
2. Use of the Website
By using this website, you agree to:
- Provide truthful, accurate and up-to-date information when requesting quotes.
- Not use the website for unlawful purposes or in violation of applicable law.
- Not reproduce, copy or distribute the website's content without prior authorization.
- Respect the intellectual property rights of Roas Transfer and of third parties.
3. Quotes and Contracting
Quotes requested through the website are for informational purposes only and are not binding until confirmed in writing by both parties. Prices, fleet availability and conditions may vary according to the date, route, number of passengers and other specifics of the service.
The effective contracting of services is formalized through a contract or service order, which prevails over any preliminary information.
4. Responsibilities of Roas Transfer
Roas Transfer is committed to providing the contracted services with professionalism, punctuality and safety, maintaining a serviced fleet, licensed drivers and the documentation required by the competent authorities (ANTT, DETRAN and others as applicable), as well as passenger insurance according to the contracted service type.
5. Responsibilities of the Client
The client is responsible for:
- Providing correct information about the route, schedule and number of passengers.
- Respecting the agreed schedule and the capacity of the contracted vehicle.
- Taking care of the vehicle during the period of use.
- Making payment according to the conditions established in the contract.
6. Cancellation and Rescheduling
Cancellation or rescheduling requests must be communicated in advance through the official channels. The conditions, deadlines and any applicable fees are defined in the contract for each service, taking into account the nature of the request and how far in advance it is made.
7. Intellectual Property
All content on this website, including texts, images, logos, trademarks and visual elements, is the property of Roas Transfer or licensed to it, and is protected by copyright and industrial property law. Any use without express authorization is prohibited.
8. Limitation of Liability
Roas Transfer is not liable for delays or interruptions arising from acts of God, force majeure, adverse weather conditions, road closures or other events beyond its control, always striving to offer alternative solutions to the client.
9. Privacy and Data Protection
The processing of personal data collected through this website is governed by our Privacy Policy, in compliance with Brazil's General Data Protection Law (Law No. 13,709/2018), which we recommend you consult.
10. Changes to the Terms
These Terms of Use may be updated at any time to reflect changes in our practices or in legislation. The current version will always be available on this page, and continued use of the website after any changes implies agreement with the new terms.
11. Jurisdiction
These Terms of Use are governed by Brazilian law. The courts of the Judicial District of Brasília, DF, are hereby elected to settle any disputes arising from this document, to the exclusion of any other, however privileged it may be.
Questions About These Terms
To clarify any matter related to these Terms of Use, please contact us:
- E-mail: comercial@roastransfer.com.br
- WhatsApp / Phone: (61) 98385-0869
- Service area: Brasília, DF and surrounding region
