Roas Transfer ("we", "our" or "the company") respects your privacy and is committed to protecting the personal data we collect. This Privacy Policy explains how we handle your information in compliance with the Brazilian General Data Protection Law (LGPD), Law No. 13,709/2018.
By using our website, requesting quotes or hiring our transport services, you agree to the practices described in this document.
1. Data We Collect
We collect only the data necessary to provide our transport services and respond to your requests. The information collected may include:
- Identification data: full name, CPF or CNPJ.
- Contact data: phone, WhatsApp and email address.
- Service data: origin, destination, dates, times and number of passengers.
- Browsing data: IP address, cookies and website usage information.
2. How We Use Your Data
We use your personal data for the following purposes:
- Prepare quotes and respond to contact requests.
- Carry out and manage the transport services hired.
- Issue invoices and fulfill legal and tax obligations.
- Enhance the user experience and the quality of our services.
- Send service-related communications, with your consent.
3. Legal Basis for Processing
The processing of your personal data is based on the legal grounds set out in the LGPD, including the performance of a contract, compliance with a legal obligation, the company's legitimate interest and the consent of the data subject, where applicable.
4. Data Sharing
Roas Transfer does not sell or trade your personal data. Sharing occurs only when necessary to provide the service or required by law, and may include assigned drivers, technology providers and competent authorities upon legal request.
5. Storage and Security
We adopt technical and organizational measures to protect your data against unauthorized access, loss, alteration or improper disclosure. Data is stored only for as long as necessary to fulfill the purposes described or as required by applicable law.
6. Cookies
Our website uses cookies to improve navigation, analyze traffic and personalize content. You can manage or disable cookies in your browser settings, aware that this may affect some website features.
7. Rights of the Data Subject
Under the LGPD, you have the right to:
- Confirm whether your data is being processed.
- Access, correct or update your personal data.
- Request the anonymization, blocking or deletion of unnecessary data.
- Withdraw consent at any time.
- Request the portability of your data to another service provider.
8. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or in legislation. We recommend reviewing this page regularly. Significant changes will be communicated through our official channels.
Data Protection Officer Contact
To exercise your rights as a data subject or to clarify questions about this Privacy Policy, contact us:
- Email: comercial@roastransfer.com.br
- WhatsApp / Phone: (61) 98385-0869
- Service area: Brasília, DF and surrounding region
